The screen turns white GP cannot communicate with the PC via the pass-through function (page 1-40) GP cannot display manuals and sites from the help menu (page 1-48) The touch panel (switch) does not respond (page 1-51) The touch panel (switch) of the Display does not respond to touch but another area responds instead (The panel responds when nothing is touched) (page 1-53) The Display does not turn ON (The initial screen is not displayed.
Lines or streaks appear on the Display screen. The panel responds when nothing is touched. The touch panel (switch) for the Display does not respond to touch but another area responds instead. The touch panel (switch) for the Display does not respond. GP cannot display manuals and sites from the help menu. cannot start (page 1-36) GP cannot communicate with the PC via the pass-through function. Pass-Through Configuration Tool Online update fails (page 1-33) Pass-Through Configuration Tool cannot start. Operating software (GP-Pro EX) on a PC Operating the Display Communicating with a connected device Online update fails.
Project files cannot be transferred Project files cannot be transferred (page 1-14) through the use of the USB cable, Ethernet cable, CF card, or modem. (page 1-4) Software (GP-Pro EX) does not GP-Pro EX does not start or terminates abnormally (page 1-10) start or terminates abnormally. When? Problem Reference page for solution Software (GP-Pro EX) cannot be GP-Pro EX cannot be installed installed.
1.1 Identifying the problem Problems with PC operation Problems with Display operation Problems with communication with connected devices Problems with communication with I/O units Errors displayed on a PC Display-related errors Errors displayed with an expansion unit Errors displayed by Internet Explorer Errors displayed when the project converter is used If the problem still continuesĢ Identifying the problem 1.1 Identifying the problem Once you have identified the problem, find the problem in the table below and read the section offering the solution. Read the section describing the problem you are encountering. 1 1 Troubleshooting This chapter describes solutions for problems you may encounter while using the GP3000 series.
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